Privacy Policy

Effective Date: 2025-01-01

Your privacy is important to us. This policy explains how we collect, use, and safeguard your data, including data from third-party integrations such as eBay, Etsy, Amazon, and WooCommerce/WordPress APIs.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, and other details provided during registration.
  • Uploaded Files: Files uploaded for processing (e.g., CSV, Excel, TXT).
  • Forum Contributions: Posts and answers submitted to our forum-like system.
  • Custom Settings: Saved configurations such as column mappings, formulas, and templates.

1.2 Information from Third-Party APIs

If you connect your account to third-party platforms, we may collect data through their APIs:

  • eBay: Username, account ID, inventory details, order data, and listings.
  • Etsy: Shop name, product listings, inventory, and order data.
  • Amazon: Product data, inventory, order details, and account information.
  • WooCommerce/WordPress: Product listings, order details, inventory, and account data.

1.3 Automatically Collected Information

  • Usage Data: Interaction logs (e.g., page views, clicks).
  • Device Information: Browser type, operating system, and IP address.
  • Cookies and Tracking: Technologies to enhance functionality and analyse site usage.

2. How We Use Your Information

  • To provide and improve our services, including integration with eBay, Etsy, Amazon, and WooCommerce APIs.
  • To synchronise and manage inventory, orders, and listings across connected platforms.
  • To store custom configurations for seamless operations.
  • To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell your personal data. However, we may share it in the following cases:

  • With Service Providers: For hosting, analytics, and API integrations.
  • With Third-Party APIs: To synchronise and manage data (e.g., inventory, listings).
  • For Legal Reasons: To comply with regulations or protect our rights.

4. Data Storage and Security

Your data is securely stored in Firebase Firestore. Sensitive information, such as API tokens, is encrypted and managed according to best practices.

5. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Restrict or object to data processing.
  • Withdraw consent for data processing.

To exercise your rights, please contact us at contact@galleksa.com.

6. Cookies

We use cookies to improve functionality and analyse usage. You can manage your cookie preferences through your browser settings.

7. Third-Party Integrations

Our services integrate with the following platforms:

  • eBay: Data is used for inventory, listings, and order management.
  • Etsy: We access shop and product information for synchronisation.
  • Amazon: Inventory and order details are synchronised for streamlined management.
  • WooCommerce/WordPress: Product, order, and inventory data are integrated with your site.

You may revoke API access at any time through the respective platform settings or by contacting us.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted here, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions, please contact us:

GALLEKSA LTD
25 Alvis Way
Royal Oak Industrial Estate
Daventry, UK
NN11 8PG
Email: contact@galleksa.com